Warranty Policy
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Quality Assurance & Warranty Information

lab4AmpliTech believes that quality must be designed into all of the products that we manufacture. We take extreme care in maintaining a complete and detailed product assurance program. Our product quality is structured to and operates within the guidelines of ISO9001-2008 and MIL-STD-883. This, in turn, allows us to meet the rigorous requirements generated by our customers in the aerospace, military, and commercial sectors. Internal procedures are used to perform all functions affecting quality, from initial design through final acceptance. These procedures detail the responsibilities and functions necessary to maintain effective controls and to provide a means for evaluating quality disciplines during all phases of a job's assembly.

 

Beginning with a careful review of the customer's contract, Quality Assurance will evaluate the contract and all of the specifications applicable to the job. Quality requirements and characteristics are noted and adequate plans are implemented to ensure the incorporation of all aspects pertaining to overall product quality. Quality Assurance activities will be coordinated with Engineering, Manufacturing, and Procurement during all phases of an order to ensure the transmittal of complete quality information to all manufacturing centers and inspection stations in a manner consistent with schedule requirements.

 

Warranty Policy

aptsample15AmpliTech guarantees that each of its products will be free from manufacturing and material defects and will perform in full accordance with applicable specifications provided. Products sold by AmpliTech shall not be considered defective or non-conforming to the buyers' order if they satisfactorily fulfill the performance requirements that were provided by the buyer to AmpliTech or as published in AmpliTech's product specification literature or in accordance with any written agreement between the Buyer and AmpliTech. This warranty does not apply to any products which have been subject to accident, negligence, alteration, abuse, or other misuse. AmpliTech offers no warranty on accessories or internal parts not directly supplied by us and does not warranty damages to other equipment located before and after our products. Disassembly of our products or removal of factory seals by anyone other than an authorized representative of AmpliTech, voids this warranty in its entirety. This warranty is not transferable unless otherwise agreed upon, in writing, by both parties.

 

AmpliTech reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products. AmpliTech reserves the right to make changes and updates to this warranty as required. This warranty is not transferable unless otherwise agreed upon, in writing, by both parties.

The term for this warranty is three years, starting from the date of shipment, but we will continue to support all our current products by offering spare part replacements for 20 years from the date of shipment. However, due to technological advances and changing markets, some spare parts may become technically obsolete or economically unfeasible. At that point, we will offer entirely new products at discounted prices or offer mechanical drawings and specifications to allow for suitable replacement.

 

All components having been repaired by AmpliTech shall be warranted for that repair, for ninety (90) days from the repair shipping date. The buyer will prepay the shipping charges for all products returned to Amplitech for repair; the seller will pay for the return shipping. The buyer will pay the full cost of inspecting, testing, and shipping charges for any units returned to us, by the buyer, and found to meet the applicable specifications or which were found not to be defective or which were not covered under this warranty. All matters regarding this warranty shall be interpreted in accordance with the laws of the State of New York and any controversy that cannot be settled directly shall be settled by arbitration in the state of New York.

 

AmpliTech 883 Level Screening 

yaleAmpliTech maintains an assortment of procedures and documentation that facilitates the testing of all our amplifiers to MIL-STD 883 level.

 

The following items are part of this screening:

 

  • Mechanical Shock/Constant Acceleration
  • Burn-In
  • Thermal Shock
  • Temperature Cycling
  • Gross Leak
  • Fine Leak

 

If required, AmpliTech will screen the product to the salient characteristics of MIL-STD-883 and MIL-PRF-38534 per a traveler tailored specifically to our customers' needs, or to any extent necessary up to and including Space Level "S" screening for the entire assembly and/or individual parts in the assembly. These can be transistors, substrates, capacitors, etc. We can lower our customers' costs by buying commercial parts and having them up-screened to "S" level ourselves instead of buying costly screened parts directly from the vendors. This choice is left up to the customer and is determined by their budgetary constraints and delivery requirements.

 

 

 

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